Managing People

Who will benefit by attending?

^{This intensive yet
stimulating course is designed for middle and potential middle
managers. Benefit is derived in four areas: learning of
management concepts and skills; understanding of own strengths and
weaknesses; learning how other managers manage and team building
amongst the participants.}

Course content:

^{The course is
based on an imaginary business that is in difficulty.
Participants produce a business ‘turn round’ plan and then have to
live with the consequences of their decisions with the staff
involved. They learn that for every commercial decision made
there will be a direct impact on people that has to be managed.
Topics include:}

	^{Identifying personal development needs.}
	^{Leading and motivating an effective team.}
	^{The people issues involved in managing a business.}
	^{Face-to-face communication skills designed for a positive outcome.}
	^{Dealing with problem employees whose performance is below standard.}
	^{Structured recruitment and selection to help ensure you employ the ‘best’ people.}
	^{Chairing successful meetings that are planned and managed correctly.}
	^{Structured preparation and confident delivery of an effective presentation.}
	^{The skill that efficient and effective managers use most: delegation.}
	^{Turning an employee’s grievance into a positive situation.}
	^{Carrying out staff appraisals and the appropriate use of counselling skills.}

Course outcomes:

^{At the end of the course
the participants will have a far greater understanding of themselves, their
development needs and management principles. An additional benefit of
this course is the team building element produced through a group of
managers working together. All the management topics covered are}^practiced^{by the participants to develop skills that can be transferred directly back
to the work place. This course is not just about theory, but how it
can be put to work.}

Duration:

Five Days.