Appraising Your Team

Who will benefit by attending?

Team Leaders, newly appointed and experienced, who need to be able to carry out effective appraisals so as to help achieve the best possible results that their Team Members are capable of providing. N.B. Appraisal documentation can be designed to suit the needs of an organization if required.

Workshop content:

	^{Defining appraisal; the reasons why organizations have appraisal schemes; the objectives of appraisal; characteristics of effective appraisals; the three-stage appraisal process.}
	^{The differences between the ‘Qualities’ and ‘Results’ based approach.}
	^{Different types of objectives and the importance of, and how to agree, SMART objectives.}
	^{Defining Key Result Areas and Objectives.}
	^{Why potential should be assessed and the indicators used for assessing potential.}
	^{Problems that can be met when carrying out an appraisal.}
	^{The Team Leader’s role in identifying training and development needs.}
	^{Understanding the organization's appraisal documentation and procedure.}
	^{Planning and structuring an appraisal discussion.}
	^{Appraisal discussion style, establishing rapport, non-verbal communication, controlling the discussion, summarizing, asking questions, listening, giving feedback on performance, solving problems, techniques for ‘special cases’, closing the appraisal with agreed action plans.}
	^{Follow up on the appraisal discussion to link the process to the day to day management of a Team Member.}

Workshop outcomes:

At the end of the workshop participants will be able to describe the key criteria necessary to carry out effective appraisals and implement these criteria in such a way that both the short and long term objectives of employee and employer are achieved.

Duration:

^{One or two days depending on
the length of skills practice.}