Coaching Your Team

Who will benefit by attending?

This practical workshop provides the fundamental knowledge and skills necessary to be effective as a coach in the workplace situation. It is especially useful for newly appointed Self Managed and Quality Improvement Team Leaders.

Workshop content:

	^{How good a coach are you?: self analysis.}
	^{Coaching: the process whereby a Team Leader discusses some aspect of work with one of his/her people in order to help the person being coached to enhance his/her effectiveness in the organization.}
	^{Deciding when it is appropriate to coach.}
	^{The difference between coaching and counseling.}
	^{Understanding how coaching affects learning.}
	^{Implications of learning from experience.}
	^{The characteristics of good coaches.}
	^{Coaching skills questionnaire.}
	^{Different ways of developing people.}
	^{A coaching structure: Introduction, Getting Agreement, Generating Options, Getting Commitment, Closing.}
	^{Rules for good questioning.}
	^{Rules for good listening.}
	^{Preparing, conducting and analyzing the outcomes of a coaching discussion.}

Workshop outcomes:

At the end of the workshop participants will: appreciate and understand the importance of coaching as a skill to develop and improve people; have practiced and developed coaching skills; be able to coach; have produced an individual plan for transferring the skills to the workplace.

Duration:

One Day.