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Defining what is meant by a meeting.
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The reasons why meetings can be criticized.
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How meetings can be successful.
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The benefits of well-run meetings.
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Chairing a meeting: before, during, after.
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Attending a meeting: before, during, after.
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Video: skills in planning a meeting.
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Types of meeting it is possible to attend.
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Practice of meeting skills.
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The personal interactions that take place during meetings.
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The types of people who can attend meetings.
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Methods of managing difficult situations.
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Video: the skills of dealing with people in meetings.
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Preparing an agenda.
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Producing minutes and meeting Action Points.
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Practice of meeting skills.
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