Anyone who
has to carry out recruitment and selection interviews. It is especially
useful for those new to the task, or those needing skills refreshment, who need a sound understanding of the
overall process together with the opportunity to learn and practise the
necessary skills.
Workshop
content:
Checking the vacancy really
exists. Is there some other way of replacing the leaver?
Defining the job role, responsibilities,
objectives and Person Specification.
Attracting suitable candidates using the
most effective means available.
Collecting candidate's information from the
application form, C.V. and references.
Providing information for the candidates to
help them make their decision.
Short listing candidates by matching them
against the Person Specification.
Assessing all candidates and deciding on the
most suitable.
Actions required after the interview that
maintain a professional image.
Skills and qualities of an interviewer: planning; establishing
rapport; questioning; listening; note taking; body language;
summarizing; use of silence; keeping control; knowing the law.
The interview structure: preparation;
introductions; you tell me; I tell you; questions; if offered; what
happens next.
The use and benefits of psychometric testing, structured
interviews and assessment centers in the recruitment process.
Analysis of example interviews using a
professionally produced video.
All of the above are
covered on Day 1. Day 2 is a completely practical skills development
day. Participants have the opportunity to practice
interviewing skills and observe by way of video recording the
techniques reviewed.
Workshop
outcomes:
By the
end of the workshop participants will: fully understand the recruitment and
selection process; have developed the skills used in selection interviewing;
have developed the confidence to carry out selection interviews.