INTERVIEW: How Do You Become An Internet Expert?
© 2000 Terry Dean
Terry Dean has been in the online marketing industry for almost
4 years, and has been full-time for 3 1/2 years. His first two
projects were quite successful. The first one was creating and
selling a CD with 2,000 books, reports, and manuals on them with
full reprint rights. That CD sold like hotcakes when Dean first
released it. His second project was setting up online merchants
with merchant accounts. Both of these first projects did a lot
to launch Terry Dean into his full-time business on the 'Net.
INTERVIEWER: Now Terry, you're considered to be one of the most
knowledgeable online marketing "gurus" on the Internet. How did
you come to acquire that esteemed title?
TERRY: I personally don't consider myself a "guru" by any means.
What I am is an avid researcher and tester. I still pick up
almost every book, manual, video, or audio which pertains to the
Internet. Then, I test every hypothesis given by the producers of
these products. That is the only real way to find out what will
work or won't work for any specific business. You must test it
for your field and product.
The things that work I keep and teach. The things that don't get
put on the shelf. Something you will notice about teachers is
that those who really understand their subject are able to
present it in the most basic and understandable terms. Those who
are just learning something or trying to figure it out make it
very complicated to learn, because they don't fully understand it
themselves.
INTERVIEWER: Good point. Now, what has been your fastest and most
effective form of advertising that's gotten the BIGGEST results?
What are the things that have made you the most well-known in
your field?
TERRY: This is actually a difficult question for me. There have
been a lot of marketing methods that have worked for me, (even
when others claim they don't work), including ezine ads, ezine
articles, banner advertising, classified ads, postcard deck ads,
etc. The most successful advertising that I enjoy the most is
viral marketing, mainly because I am a little lazy at promoting
sometimes.
There are months that I don't do a single promotion whatsoever,
yet my traffic and sales continue just as if I were promoting
heavily. When you create your own virus it works for you 24 hours
a day, 7 days a week.
INTERVIEWER: For those that aren't sure, what do you mean by
creating your own "virus?"
TERRY: A viral strategy is something that automatically spreads
and reproduces itself. When you have a virus in your body, it
will try to spread itself to other people. When a virus such as
the past "Melissa" virus spreads through computers, it does so
all by itself.
The idea of creating your own marketing virus is that you create
something that will spread by others. For example, if you create
a free ebook and give it away from your site, that will help
build credibility for you. The "marketing virus" will start when
you let other people post that ebook to their websites. And after
a while, thousands of websites will have your book on them.
This is a win-win situation. Those websites get extra credibility
by providing good content to their audience, and you get linked
to more prospects for your products and services. I have had
customers tell me straightout that they are buying from me
because it seems like every website they visit has my name on it
somewhere!
INTERVIEWER: That's a really powerful concept, and I can easily
see how it works! Is there any one formula you recommend for
coming up with new viral marketing tools to grow your business?
TERRY: This could actually be quite a subject in and of itself.
But basically, you need to figure out what other people really
want, then give it to them for free with a way for it to expand
on it's own.
For example, hotmail.com is the king of viral marketing. They
built a small business up from nothing simply by providing free
email addresses to the public. Everytime someone sends an email
through them, there is a little note attached to the bottom about
Hotmail's free service, thereby creating more new signups. That's
what I mean by creating something that can expand on its own.
I have used free ebooks and free articles as my primary tools for
producing viral traffic. I have also created referral link tools,
a polling script, and an ezine ad swap list. (All of these tools
are available to webmasters who want to increase the value of
their sites, at <http://www.bizpromo.com/tools/>.)
I also co-created the HitTrafficker which grows on it's own, (and
now has well into 5 digit membership), at:
<http://www.ezfree.net/free/users/main.shtml>.
I'm always thinking of new ways to expand my viral techniques and
to get my address listed on more sites. These were only a few of
the strategies I have used. There are many more I have to reveal
through my upcoming membership site. Check <http://bizpromo.com>
to find out more about how you can increase your traffic in 72
hours or less.
INTERVIEWER: Thanks Terry. Now, in terms of building publicity,
how do you feel about press release marketing? Is that a
rewarding avenue for online entrepreneurs to pursue? Do you have
any experience in that area?
TERRY: I have done press releases and have helped others with
press releases, but I have never done a single press release for
bizpromo.com, which is my main site. I am going to be doing one
in September though for bizpromo.
I would submit press releases for radio and TV, and submit
articles to magazines. They are looking for content and if you
give them good content, you're in. But I have found that the
easiest publicity to get is radio interviews. They are very open
to interviewing anyone with a website or their own information
product. If you are just starting out, send your publicity
releases to radio shows for interviews. Even though I like press
releases, they have never been my main form of advertising.
INTERVIEWER: Are there any specific radio shows you recommend for
small business owners?
TERRY: This really has to do more with the type of product you
are selling than anything else. You have to go on the smaller
radio shows first to prepare yourself for doing interviews, and
also to get the background you need for the bigger shows. Never
overlook small publicity opportunities.
Larger radio and TV shows often scan all of the smaller outlets
looking for guests. So don't overlook any potential publicity
outlet. A lot of new radio shows work hand-in-hand with the
Internet, publishing online in Real Audio or another format.
These are often the type of shows which are most open to Internet
entrepreneurs.
INTERVIEWER: You also said above that submitting articles to
magazines is very profitable for online businesses. What is your
personal experience in that area?
TERRY: This is actually going to be a little funny. I have never
sent an article to a magazine because I just never got around to
it. You plan to do something, you plan it some more, but never
actually do it. BUT I do have quite a bit of experience in having
articles published.
Magazines have visited my site and asked to use my articles. Of
course I let them. They end up coming to my site after seeing my
articles published all over the Web. I have been published by
Netscape, Infoseek, and tons of other large business sites. I
have been just surfing around doing my research many times and
seen my ugly mug come up on someone else's site because they are
featuring my articles with my picture. That's some good exposure.
INTERVIEWER: Definitely. Again, this goes back to the power of
viral marketing, and increasing your publicity. I'd imagine that
once you've gotten to the point where your work is on several
websites, publicity pretty much comes to you.
Now, you have several different products and services, as well as
your newsletter, Web Gold. I'm sure our readers are wondering,
just how do you decide WHAT product or service to market when
you're doing your advertising?
TERRY: NEVER use paid advertising to your main website. Instead,
advertise one product at one time. Giving several options just
confuses your visitor. The trick to choosing which product to
advertise, (if you already have a site with several products on
it), is to advertise the product which currently generates the
most sales from that site.
And, when submitting articles to ezines and magazines, I would
use the article resource box to promote a product related to that
article (unless someone was just starting out trying to get their
ezine built up, in which case, I would probably advertise the
ezine). There is a point, though, where if your articles are
getting published in the same places over and over, subscribers
(or orders for one product), begin to diminish. Then, you'd need
to push another product or ezine.
INTERVIEWER: So, at what point do you feel new ezine publishers
should stop focusing article resource boxes on generating
subscribers, and start focusing on pushing their products?
TERRY: I would only try to get around 1,000 - 3,000 subscribers
before changing my ezine resource box focus. Everyone wants to
have a huge ezine, but you shouldn't be focusing on the size of
your ezine (unless you want to sell advertising which I wouldn't
recommend for 75% of the ezines out there). Your ezine has one
purpose. That is to generate and drive more sales to products and
services.
What does an ezine do? It helps give you credibility, keeps you
in the eyes of your prospects, etc. All of this is for the
purpose of producing more sales for your products, or for
producing sales for people you joint venture with. So, I am
focusing more on the product sales by driving them to a site,
selling them, and then giving them the option of also subscribing
to my ezine if they aren't ready to buy yet. I have been testing
this method and I prefer it to just getting 'freebie' subscribers.
INTERVIEWER: Thanks for the great tips. To our readers, be sure
to check out Harmony Major's interview in this free e-book. She
goes into detail on using your ezine as a sales tool. Now Terry,
none of the promotional strategies you've given us so far really
require a lot of money. What has been the key to your success
with low-cost advertising?
TERRY: The key is to have a website that both gets people to opt
into your list, AND that sells them on ONE product. Then, NEVER
pay rate card for advertising. You don't advertise in the Yahoo's
of the world. Find the smaller sites who never sell out their
advertising space, and offer them much less than what their rates
say. All they can say is "no," or not respond at all. What have
you got to lose? If you pay what people are asking, you have a
lot to lose!
I also love pay-per-click search engines, even though they are
very competitive now. Some people come up with 5 or 10 keywords
and give up. You have to come up with hundreds of lesser thought
of keywords to get lots of traffic.
You also have to know how much you earn per visitor at your site
for best use of the pay-per-click engines. If you don't know how
much you make, you don't know how much you should bid. You aren't
going to get a whole lot of traffic bidding only a penny anymore.
You have to know your sales rates and your income per visitor.
INTERVIEWER: So, how do you suggest our readers go about finding
out exactly what their "income per visitor" is for both free and
paid advertising? And does that still apply for free advertising?
TERRY: In it's most basic form, this would simply mean figuring
out how many unique visitors you have, (which should be available
from your website host), compared to how much your website makes.
For paid advertising, I want it tracked to the penny. One of the
best strategies for me, (since I run my own affiliate programs),
is to sign up myself as an affiliate, and run a paid promotion
from the affiliate account. Then, I can see the exact hits and
sales produced from any single promotion.
When I am running free advertising I am not as strict with myself
on the testing results, but that doesn't mean that they aren't as
important. I have more money than time now, so time is extremely
precious to me, and I want to make sure it is doing me well. So,
on time consuming promotions, I will always make sure to track
them by sending people to a specific page on my site, or having
them email a specific email address that I can track separately.
INTERVIEWER: Thanks, that certainly makes sense. Is there an
average daily marketing schedule that you feel online marketers
should follow? What do YOU do to promote your website and
business on a day-to-day basis?
TERRY: Now you are trying to make me look bad, aren't you?
If you take this month, (September), my total marketing appeared
to be one test ad I placed in an ezine. I am currently moving out
to the country and working on a new project. So, my promotion
time has been almost nil (my orders have stayed very consistent
though even with ZERO advertising and marketing).
Now, if you want to know what I do when I launch a product or
site, here it is as simple as it may seem (please note, this
strategy would begin after I do a few test ads):
- Ezine Solo Ads and Feature Ads (placed in every ezine that
worked last time);
- Submit articles to all applicable ezines (personalized);
- Do the Pay-Per-Click Engines with a Minimum of 250 Keywords;
- Create Article Pages and Submit by Hand to Other Search
Engines;
- Run small banner tests on the banner exchanges (I would
never use them to roll out -- just to test, as it is much
quicker);
- Use the WebFerret to search out all links to my competitors
and then contact those sites personally on why they should
also work with me; and
- Participate in some of the forums and mailing lists.
INTERVIEWER: Thanks Terry. Savvy entrepreneurs realize that the
key to success is to work ON their businesses -- not IN their
businesses. Meaning, admin tasks should be given to someone else,
so we can take the time to create new products and GROW the
business. How much time do you spend on your business each week?
TERRY: It all depends on when it is and exactly what you mean by
the question. There are times I work only around 5 hours in a
week and other times where I work as much as 60 hours. To
actually run my business and keep my income at a steady level
requires right around 15 to 20 hours a week of actual day to day
work -- answering phone calls, emails, dealing with orders, etc.
The rest of the time is open to me to work on new projects in
most cases. I often try to spend a minimum of 15 to 30 hours
doing creative type of work such as writing my newsletter,
writing new ebooks, designing new web sites, doing research, and
producing videos.
INTERVIEWER: Only 15-20 hours a week, on average? I'm sure that's
an answer many other entrepreneurs can only dream of giving! What
you use to automate your business and marketing to free up so
much of your time?
TERRY: The biggest key to the automation of my marketing is that
I have learned how to "viral market" myself, like I mentioned
above. You virtually can't go surfing the web anywhere in the
home business or Internet marketing field without finding links
to me in one form or another. I could sit down, do zero promotion
for months at a time, and still have the exact same level of
income coming in, thanks to viral marketing.
The second key is that I have also learned how to spend my time
creating the products that people already want to buy. Don't
create a product and then try to find a market for it. That is
the HARD way of doing things, yet it is how most entrepreneurs go
about their online businesses. They take the "easy" way out and
just try to do what everybody else is doing. If there is nothing
that makes your site unique from the rest of the Web, you are
doomed to always trying to find ways to bring in new customers.
Internet marketing is actually very simple. Find out what people
want, then create it for them. And finally, find that audience
more products. Most people make the mistake of going at it in the
opposite direction. They create a product, then try to beg people
to show up and buy it. The real key to Internet marketing is to
create or find products that people are already hungry for. If
you have done that, then all of your marketing methods work 100
times better.
INTERVIEWER: You're right, that DOES make all the difference,
doesn't it? Along those lines, can you tell our readers how to
go about finding out if there's a market for their product
before they begin to create it?
TERRY: The secret to this is to become a lurker and an asker. The
best way to first figure out what products you might create is to
decide what you would enjoy doing. Come up with some specific
markets you might like, (and always put the prospects and your
ability to reach them before the product itself).
Make a list of a few things you would love to spend your time
studying, writing about, and talking to people about. Then, join
forums by going to <http://www.forumone.com> and doing a search
for terms that you would use to search for products or sites in
this market. Look through the forums, find some where people post
at least every day, and bookmark them.
What types of questions keep getting asked? There's a product
idea in every one of them. What types of answers are given? You
may find future product resources in the answers. Or, if you want
to speed up the process, start asking people what types of
problems they are having with ______. This will not only give you
product ideas, but it can also show you part of the direction and
uniqueness to take when creating your product. From the different
interests you have, you can now choose the most responsive and
active market to start your business in.
ABOUT THE INTERVIEWEE
Terry Dean, a 27 year old Indiana farm boy, reveals his secret
formula for generating automatic streams of Internet income for
any business in 72 hours or less. Get the free report:
<mailto:formula@bizpromo.com> <http://www.bizpromo.com>