Yushin Automation Limited

Yushin Automation Limited 

Service and support. 

Customer care and assistance is of the utmost importance to Yushin Automation Limited, we consider that customer care does not end after our equipment has been installed. Our policy includes our full assistance in any capacity, from spare part enquiries, service contracts, training, through to continued support from our sales and service staff.

 Service 

Service contracts can be tailored to customers’ specific needs; our aim is to offer a longer trouble free machine life, giving 100% reliability and best repeatability. Please call and enquire.

 Our Service staff are available to talk to 24 hours a day, by a call back service. Should you have a most urgent problem outside of normal office hours please call 07971 069789; leave a message with a brief description of your fault and a contact number, we will return your call.

 Should the need arise for an engineers visit; we always hope to have an engineer on site within 24 hours of a call.

 mailto:service@yushinautomation.com  

Spare Parts

 An extensive stock of most commonly used spare parts is available off the shelf for next day delivery, should we not have parts in stock 48 hour delivery is available from our overseas network. Should you require any parts please contact our office on 01527 558218, or e-mail mailto:spares@yushinautomation.com

 Training 

Training courses are tailored to customers’ specific requirements and are available to cover all aspects of the robot; courses include operation, optimisation, maintenance and software programming. Please call and enquire.

 Refurbishment and repair

 Damaged and defective parts or even complete robots can be repaired or rebuilt at our works and returned to you in as new condition. Costs are dependant on robot type, age and condition. Please arrange for a free consultation visit for this service.